Five Questions to Ask When Searching for a Memory Care Community

The right Alzheimer’s and dementia care facility will instill a sense of security and comfort in its residents. You’ll have opportunities to ask important questions to determine which facility is right for you or your loved one during your search.

What are The Staff Qualifications?

Memory care is long-term care that requires specialized certification. As such, the staff should participate in ongoing education through annual training.

Inquire about the staff-to-resident ratio. A lower ratio means the staff is better able to provide personalized care to each resident. But beware, as ratios can be misleading unless you understand the make-up of the staff. Ask specifics about what kind of professionals are on the care team.

Find out what the chain of command is, especially if there’s a medical director. Are there RNs or LPNs on staff? What’s their availability? What is the reporting structure for the care team?

What Medical Services are Available?

Memory care usually includes 24-hour supervised care and medical monitoring. Most facilities also offer additional onsite medical services such as:

  • Physical therapy, occupational therapy and speech therapy
  • X-ray services
  • Labs
  • Pharmacy services and medication management
  • Podiatry
  • Dietary services and special meal options
  • Diabetic care
  • Hospice care
  • Dental
  • Audiology
  • Optometry
  • Mental health services

What Are Some of The Community Amenities?

Exploring a potential community will give you a sense of the atmosphere created by the staff. Are the grounds well-kept? Are the rooms clean and organized? How are do the residents interact with their environment?

Here are some other amenity services to check for:

  • Housekeeping
  • Laundry services
  • Assistance with daily tasks like bathing, dressing and eating
  • Transportation services
  • Pet care

A good dementia care community also has enriching activities that provide residents with plenty of engagement and socialization. Ask about activity schedules and outings.

What is the Policy for Handling Medical Emergencies?

It’s essential to know how the staff at a memory care facility handle a medical crisis, especially if it includes a trip to the emergency room. Do staff members accompany residents to the ER? What’s the policy for notifying family members?

Can You Explain Fee Policies?

Ask about the cost of private versus semi-private rooms. Depending on you or your loved one’s needs, this may determine your overall expense. Furthermore, not all services and amenities are included in the cost of housing. Medical transportation may incur extra expenses, or you may be required to pay for cable and phone bills.

Schedule a virtual tour of Kemper House Worthington, the premier Alzheimer’s and dementia care community in the greater Columbus, Ohio area.